Sentinelle Makeover: Janet Groman

Emma Bailey, colour technician at Francesco Group, Ironmarket, Newcastle, says: "Janet's hair looked too dark and wasn't doing anything for her.

"We began with a cleanse shampoo, which lifts the colour a shade, because it has a tiny bit of bleach in it. I then did a partial head of foils, using two different tones of honey blonde, which I scattered through the top area, and I also did an all-over colour in a dark warm blonde."

Melanie Bednarski, senior stylist at Francesco, says: "Her hair was quite short already and she was wearing it blow-dried off the face when she came in.

"I tidied up the back and sides first, softening the sides so she could wear it more onto her face. I then took a bit of length off the top and texturised it.

"I blow-dried using a small round brush to give some lift, drying the hair onto her face, coming forward with the fringe.

"The products I used were from the Sebastian range: Texturizer, Microweb Fiber and Zero Gravity Hairspray.

"Janet's hair looked really nice and she was very pleased. It softened her features because it was a bit too harsh before."

COST: The cleanse shampoo would have cost £15, the cut would have been £38, the partial head of foils would have cost £23 and the all-over colour would have been £36, total £112.

For details, call 01782 661855.

The make-up

Maxine Davenport, No7 consultant at Boots, High Street, Newcastle, says: "For quickness, I started with the four-in-one wipes, which cleanse and tone.

"I then used the Protect and Perfect Intense Serum, followed by the Protect and Perfect Day Cream.

"Next, I used a tinted moisturiser in medium and Crème Touch Powder in candlelight.

"I also used Starfish Bronzer and, for the eyes, I used the Stay Perfect Trio in good earth, followed by Extreme Lash Mascara in black and the Amazing Eye Pencil in brown.

"I finished with a nude lip liner and Stay Perfect Lipstick, also in nude.

"I'd describe this as a day look and Janet looked absolutely stunning."

COST: Makeovers and consultations are free at the No7 counter in Boots, Newcastle.

For details, call 01782 616321.

The clothes

Jayne Cartlidge, sales adviser at Dorothy Perkins, in the Roebuck Shopping Centre, Newcastle, says: "Janet wanted a casual look, so we chose a top from our new Union City Blues collection for £25 in white with red and blue flowers.

"We teamed that with a pair of dark bootcut jeans for £25, a pair of Daisy shoes in red from the Saxone collection for £30 and a red and silver beaded bracelet from the DCK range for £9.

"Janet looked lovely and was pleased with the look."

The verdict

Janet says: "I enjoyed the day immensely. It was wonderful. My hair is beautiful – the colour and the style. I'm really pleased.

"And the make-up was just as nice, while the outfit was wonderful too."