£80k fine after 'sensitive' email is forwarded on
A COUNCIL has been fined £80,000 after the details of a person who police identified as a potential threat to children were wrongly emailed to 180 recipients.
Cheshire East Council was hit with the penalty because a member of staff sent out the name and alias of the individual via her personal email address.
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A report released yesterday by the Information Commissioner's Office (ICO) said the Data Protection breach took place last May.
The council had been informed police had concerns over "the motives" of a person running a project with children and a "potentially dangerous persons meeting" was held to discuss the issue.
A council worker, who had not received any data protection training, then sent an email to the voluntary sector co-ordinator to alert voluntary workers about the concerns.
The email, which informed the co-ordinator the police had "significant child protection concerns", was not sent via the council's secure system but a personal address. The council worker said she did this because the co-ordinator did not have an appropriate email account and that using the secure email system would have prevented the information from being further disseminated.
The email was then forwarded by the co-ordinator to 100 intended recipients, who interpreted it to mean they should forward it to any appropriate voluntary organisations.
It was sent to a further 180 unintended recipients.
Efforts were made to stop the emails being read and the ICO report says 57 per cent were deleted.
Stephen Eckersley, ICO head of enforcement, said: "While we appreciate it is vitally important for genuine concerns about individuals working in the voluntary sector to be circulated to relevant parties, a robust system must be put in place to ensure that information is appropriately managed and carefully disclosed.
"Cheshire East Council also failed to provide this particular employee with adequate data protection training. The highly sensitive nature of the information and the need to restrict its circulation should have been made clear to all recipients."
The council will only pay £64,000 as part of an ICO incentive to encourage early payment.
It said measures had already been taken to improve the way its workers handle sensitive information.
An apology has also been issued to the person affected.
Councillor David Brown, the council's cabinet member with responsibility for performance and capacity, said: "Data protection is an issue that the council takes very seriously.
"This incident has prompted us to scrutinise our policies and procedures very carefully to make sure that this never happens again.
"Staff will be receiving extra training and support in this area and all staff are being urged to remain extremely vigilant with the way sensitive information is handled and distributed."







9 Comments
by E_D_Wivens
Saturday, February 18 2012, 9:51AM
“It was no better before the unitary authority was created, either; Crewe & Nantwich was a shocking council, I used to have go and do some work for them quite regularly at one time a few years ago and I was astounded that such people could actually get paid for the bungling that they did. It was as if they'd just gone and recruited the majority of their staff from Remploy, and that includes a lot of the senior managers who I wouldn't even trust to set a video recorder properly.
Cheshire East employs too many superannuated leather 'n' sweats and old dears who need to be put out to pasture (or melted down for glue) and clearly recruitment standards are quite low - in fact less than the usual number of limbs is more likely to get you a job there. Ability counts for nothing in the public sector.”
by Anon_mow_cop
Friday, February 17 2012, 7:48PM
“Cheshire East council is fast overtaking Stoke-on-Trent for being incompetent in its operation and procedures.”
by johnwhite18
Friday, February 17 2012, 9:06AM
“Thats one big mistake and the good rate paying peaple of cheshire east will foot the bill at the end of the day Information like this can cover the world with one wrong click and if cheshire east shack someone that could end up in court with a Wrongful dismissal case that could make the 80 k small fry”
by E_D_Wivens
Thursday, February 16 2012, 8:15PM
“Oddly enough Tony I agree with you (for once) - in effect nobody has been punished for this breach of sensitive data, except the taxpayer (and a worthless apology.)
Regardless of whether the subject of the email was a real danger to children or not, the point is that we trust these bodies and the individuals employed in them to safeguard confidential information. Whether done by malice or basic stupidity, inflammatory information that should have been under control got out. If they can let something like this out, and not take any real consequences, what else might they let out? Bear in mind (for those of you who don't know) such information is not necessarily actual facts as such, like criminal convictions; it can and often does include "soft" information like assumptions regarding lifestyle, tittle-tattle from neighbours and the like. And social workers and child protection officers are not above making glaring mistakes or downright lying - it happens more often than you may realise. Quis custodiet ipsos custodes?”
by mower79
Thursday, February 16 2012, 6:07PM
“cant fault the person responsible,if you are reading this well done...pump up the gas,thats what im saying”
by mediamaniaX
Thursday, February 16 2012, 4:54PM
“There will be a manager who is responsible in ensuring their staff are suitably trained around data protection and has clearly failed in their role. Times are hard, but people need to take responsibility for their actions & the tax payer can no longer afford to pay for others incompetence.
If the information was believed to be true around a dangerous individual working with children then it should be plastered on the front page of this half bit rag and shared on twitterbook.... But not at the cost of the tax payer!”
by wolagnub
Thursday, February 16 2012, 11:58AM
“Why Should the council (tax payer) have to pay. The worker mad the mistake......The worker should pay!”
by Tonyjohnt
Thursday, February 16 2012, 11:26AM
“You have to remember that a council being fined is a drain on resources AKA the tax payer.
In these times of austerity I would suggest a senior officer does community service... if it's good enough for benefit claimants...”
by devowhipit
Thursday, February 16 2012, 11:08AM
“ahahah the council being fined for a change!
I'm sorry but this is hideous.... anyone a danger to children should be exposed.
we have enough idiots preying on our innocents in this world ...so I'm sorry if I find this a bit extreme..”