The three different levels of Restorative Justice
Level One is for minor offences or non-criminal incidents like anti-social behaviour, which can be dealt with immediately by the officer at the scene.
All Staffordshire officers are being trained in this area.
In Level Two, for more serious offences or if there are several victims, offenders will meet victims during a conference with a Neighbourhood Resolution Panel, made up of volunteers from the community. They will help talk through the issues and come to a resolution.
Level Three, for serious offences like burglary, robbery or even rape, takes place post-conviction, usually while the offender is in prison. The victim will have the opportunity to meet the offender face-to-face to ask questions and explain the impact of the crime.
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Inspector Derrick said: "Often offenders will commit a crime and get sentenced, without ever having to face their victim.
"In Level Three we put them together to try to get some answers.
"We have done this once already, with a burglary case in Stafford.
"The offender's parents rang us afterwards to say they had never seen him so remorseful – he had begun to see the impact he had on his victims."