A&E transfers by ambulance to be studied
AMBULANCE officials in London are to look at practices in Staffordshire's 999 service to see if they are worth copying.
They will study in particular systems used to take patients to A&E.
Now Stoke-on-Trent health watchdogs – asked to help with the exercise – have urged people to contact them with their experiences at the hands of West Midlands Ambulance trust which runs the county's service.
Dave Rushton, team leader of the city's Local Involvement Network (LINk), said: "London Ambulance Service (LAS) are putting together a national best practice guidance and are looking for real examples of both good and poor practice.
"They have contacted us to give a picture of what happens up here."
Katy Neal of LAS told the LINk: "We would like to include a quote from patients who have experienced a delay in hand-over to really demonstrate how frightening and frustrating this can be.
"The intention of including patients' perspectives is to strengthen the patient centred approach we are taking."
The LINk's appeal has gone out to its hundreds of members.
NHS fundholders are seeking bids for a new contract to ferry 600 patients a day to non-emergency medical appointments in North Staffordshire. The West Midlands trust which currently does the work will apply.