Stoke-on-Trent City Council issues safety warning ahead of tenant DIY plan

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Friday, May 18, 2012
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The Sentinel

TENANTS will be warned not to carry out certain repairs to their homes amid claims they will be liable for any damage.

Stoke-on-Trent City Council yesterday chose to press ahead with its new DIY policy, which aims to save £2 million from the cost of carrying out minor repairs.

  1. DIY

    Stoke-on-Trent City Council wants tenants to carry out their own DIY tasks

Councillor Dave Conway, leader of the opposition City Independents, 'called in' the plans after they were approved by the cabinet.

He claims the council's request for tenants to carry out repairs like unblocking sinks, fixing security lights and bleeding radiators could lead to tenants putting themselves in danger or causing costly lasting damage.

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A DVD advising on how to carry out simple repairs will be handed to the council's 19,000 tenants.

Mr Conway also insists the council may be side-stepping its legal duties as a landlord.

He said: "We're not glaziers, electricians or plumbers. We pay the council to carry out its obligations as a landlord.

"It's in the tenancy agreements, but now it seems the council is saying we'll save money at your expense – and that expense is somebody leaning out of the window to fix a security light or getting electrocuted. If I get a job wrong and bring the ceiling down, will I be responsible for the quality of the work? The law states yes."

Officers at a meeting of the adult services scrutiny committee yesterday insisted the policy would stay on the right side of the law, and tenants were simply being asked to apply commonsense.

Tony Oakman, director for adult and neighbourhood services, said: "We're not asking tenants to do fundamental things that you would expect us to do. What this is about is asking people to, where it's safe and where they feel comfortable, to make judgements about what they can take control of.

"We wouldn't want to do anything to put people at risk.

"We're not abdicating our responsibility. We'll continue to offer a high-quality service for those who need it and in some exceptional cases if somebody has a need we'll look at it more sensitively."

Val Bourne, assistant director of housing services, added: "Certain jobs like unblocking sinks could be completed by tenants, with direction from the DVD, in six minutes instead of waiting for a van to come out to them."

After the meeting, Mr Conway said he would continue to pursue the council over an apparent lack of risk assessments to identify potential health and safety dangers.

The council admitted the policy would need to provide clarity on the type of jobs tenants would be asked to carry out and said it would show discretion for the vulnerable.

The committee refused a proposal by independent councillors to withhold support for the policy pending assurances about its legality and additional clarity.

Instead members backed the original policy and accepted assurances concerns will be addressed and then reported back to the committee.

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  • Profile image for inthrealworld

    by inthrealworld

    Monday, May 21 2012, 9:35PM

    “PaulF430 - Not sure where you are coming from on that one. How is it free ? The tenants such as Nikki pay rent to the landlord (the council) and the landlord is responsible for repairs !”

  • Profile image for PaulF430

    by PaulF430

    Monday, May 21 2012, 1:39PM

    “Nikki - I'll tell you what the difference is, people pay a builder and expect a certain standard of work. You're getting it for free....where's your argument?”

  • Profile image for inthrealworld

    by inthrealworld

    Sunday, May 20 2012, 9:25PM

    “I'll be interested to see how this works out.

    The council are indeed avoiding their legal duties as a landlord to maintain the properties. At the moment they don't even want to replace/repair fencing !

    Unblocking sinks can normally be done with a plunger, but quite often you need to take the trap apart under the sink to remove the debris. If the tenant does this but doesn't re-assemble it properly they will have a leak and probably call the council anyway.

    Bleeding a radiator is quite straight forward, however many of the boilers have been replaced with combi boilers. Once you bleed the radiator the pressure in the system drops. If it drops below the minimum level then the boiler will not operate until the system is re-pressurised. The tenant will then be ringing the council saying the boiler doesn't work. Many tenants (and i speak from experience) do not know how to repressurise the system properly. many tenants over pressurise. This causes the pressure relief valve to operate when the boiler is hot. The pressure relief valves are a pain in the bottom. Because the water in the heating system is generally dirty, you only need a small piece of dirt or sludge to get lodged on the seating of the pressure relief valve and you end up with water leaking through it and out of the overflow pipe outside. The system will now lose pressure constantly and need to be repressurised regularly until the pressure relief valve is either cleaned or replaced.

    Tenants shouldn't be messing with electrics and security lights. if they electrocute themselves the council will be liable.

    The councils heating engineers and legal department are going to be busier than ever over the coming months !”

  • Profile image for nikki231081

    by nikki231081

    Sunday, May 20 2012, 1:12PM

    “Hy Husband is a Builder, if he does a Job and it's **** people have got the right to call him back because work should have a gaurantee, but when the council do a job everytime at my property i have put the **** right every single time and they refuse to return . So what makes the differents 1 law for the council and another the selfemployed builders.”

  • Profile image for E_D_Wivens

    by E_D_Wivens

    Sunday, May 20 2012, 8:07AM

    “I do appreciate your sentiments there, dear lady; I regularly unblock our outside drains too. I only used Dyno-Rod the once, overpriced and rubbish, there was an old chap whom I used to get to do it for me but he retired, so like your good self I started being self-reliant in that regard. I also unblock the two council grates outside Wivens' Mansions, as they're always getting blocked with leaves and litter. In fifteen years the Council have only been out twice to unblock them. And speaking of litter, I sweep the path and the road and clear the rubbish and gathering waste away, every week, because nobody else will do it, especially the useless council. I think that I deserve a rebate on my council tax for being a public-spirited citizen but doubtless they'd prefer to do me under 'elf n safety out of spite for showing them up for the waste of space that they are.”

  • Profile image for Raymondc1

    by Raymondc1

    Sunday, May 20 2012, 6:20AM

    “Further to my comment, I am of the opinion and I would believe that corts would be of same that Bleeding of the Radiators would come within the remit of s11 of the Housing Act 1985 as the Radiators forms part of the installation of the property, for the use of Water

    Security Lighting again this is in my opinion comes within s11 of the Housing Act 1985, electric installation, further to this, there is a matter of safety in way the Tenant would not have insurance for personal injury to use steps or ladders, it is therefore an issure under the Health and Safety Regulations.”

  • Profile image for Jobeeone

    by Jobeeone

    Saturday, May 19 2012, 10:02PM

    “E_D Wivens
    Nah, I don't to be honest. My sinks don't block up that often its the bloody useless drains outside that keep blocking. I ended up buying a set of rods and now do it myself as dynorod were less than useless. Its quite satisfying when you've had a good prod around and it suddenly gurgles away.
    Yes that wallpaper is horrible! And no the council don't put wallpaper up now and what masacist would let them!!
    My policy is, if I can do it myself then why pay some other ******.”

  • Profile image for E_D_Wivens

    by E_D_Wivens

    Saturday, May 19 2012, 9:44PM

    “Norris - I was only referring to sink unblocking, and nothing else.

    Jobbeone - you don't put Mr Muscle down sinks, do you? That stuff's a waste of time, get some caustic soda crystals, works much better and a lot cheaper. After 27 years of marriage Mrs W still shoves fat and gravy and veg peelings and coffee grounds and all sorts of stuff down the plughole, I'm forever unblocking it. Given up telling her about it, she never listens to me anyway.

    She really isn't doing a good job of hanging that wallpaper, is she, that girl? Horrible paper anyway, better suited to an Indian restaurant. Hope that's not her bedroom, who could go to sleep with that all over the walls? And do the council even put wallpaper up for people?

    I was brought up in council house, as Mrs W never ceases to remind me; but I don't remember my dad calling the council out to do anything except for really big jobs. All the little jobs he did himself (badly I should add, he was proper kak-handed, but at least he made the effort; by the time I was 13 I was doing most of them for him because I did them properly and it was quicker than waiting for the council to send some useless workmen out.)”

  • Profile image for Jobeeone

    by Jobeeone

    Saturday, May 19 2012, 9:09PM

    “Shes not making a very good job of hanging that wallpaper anyway. Wheres the ladder? You can get Mr Muscle that unblocks sinks although a bit of plunging would be good for any sign of bingo wings.
    Having been a council tenant I totally agree with Kitcrew. In one place someone had filled a hole in the wall with newspaper and wallpapered over it!”

  • Profile image for yamerama

    by yamerama

    Saturday, May 19 2012, 7:36PM

    “"and tenants were simply being asked to apply commonsense." I'm afraid commonsense died out when Tony Blair (lawyer) and his wife (lawyer) abolished legal aid, then allowed solicitors to solicit for business.
    No win No fee was born overnight and commonsense was history. Church going hypocrite Two Faced Tony now wishes to get back into British politics I believe. God help us all, especially his assassin.”

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