Son was treated like a criminal
MY SON was shopping in Iceland in Hanley on August 15 and, to his surprise, he was stopped as he was leaving the store by a security man, who said: "I think you've taken something that you haven't paid for and put it in your pocket."
My son said: "No, I haven't taken anything, all I have in my pocket is my phone."
But he wouldn't have it. The security man didn't take him into a room and search him, no, he was searched there and then in front of all the staff and customers.
I don't think my son has ever felt so humiliated and embarrassed. It was a dreadful thing to do. It never should have happened.
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He had no right to do that, especially in front of everyone. As my son had a heart attack last year, it really shook him up.
We've written to the head office and rung, but haven't heard anything yet. Also we've been into the shop to complain.
We're all literally disgusted at how he's been treated and we hope to take it further.
J HARRISON
Chell




Comments
by Boots1980
Sunday, September 02 2012, 5:55PM
“I agree. Security guards think that once they put on a uniform that they are above the law. They treat everyone like a criminal from the minute they enter a shop. I find some guards so intimidating in shops that i avoid shopping in these as i detest being followed around. This guard should be dealt with legally has he cannot treat people in this way. I hope that this happens because it may prevent him from doing this in the future and teach him to follow proper procedures( because i'm sure that icelands policy isn't to embarress customers). Disgusting behaviour from a jobs worth, its lucky he didn't cause this poor man to have another heart attack.”
by Focus386
Sunday, September 02 2012, 10:16AM
“This a simple case of little Hitler syndrome. The guard has no legal right to have searched your son, his only duty is to to call the police and have them do their job. A security guard can not lay hands on a person, in doing so is open to a charge of common assault.
I would advise this lady to contact the police and to take the matter down the legal road and teach the little hitlers that can seen all over every town a lesson.”