Smaller shop would have cared more
THEY DON'T CARE: I sympathise with Mrs Bradbury who complained that Tesco were unhelpful when her mother had her purse stolen in their store.
They could have been more helpful but that would not have enhanced their director's bonuses. Neither would their shareholders have got an increased dividend and since, courtesy of the Planning Committee, Tesco has a virtual monopoly of the grocery trade in the south of the city why should they care about Mrs Bradbury?
Had the incident occurred in a high street shop whose business depended upon their reputation the incident might have been dealt with differently but, of course, there are no more high street shops. It's called progress.
A SHAW
Longton
3 Comments
by CJ, Cornwall
Tuesday, August 26 2008, 9:04AM
“What angers me is that everyone expects tesco's to do fantastic things!!!!! Im very confident that the staff and management helped as much as they could!!!!!! And yes as staff we do actually care about our customers unlike some other supermarkets. Everyone sees tesco as the big bad wolf but we do try our upmost best for our customers, fellow staff members and most of all the community. So please guys don't constantly take it out on Tesco all the time because it actually affects the staff!!!!!!!”
by James, Penkhull
Monday, August 25 2008, 6:43PM
“If you don't like it don't shop there, simple. Stop whinging.”
by Andi, Stoke
Monday, August 25 2008, 2:15PM
“They dont care , how true these words , I recently wrote to the same store complaining about the way they are treating customers though their policies , but as yet some four weeks later I have still not had a response . Obviously like the letter states Tesco are now abusing their position due to them having the monopoly of trade in the south of the city”