Manufacturer says 'no design defect has been found'

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Tuesday, November 18, 2008
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This is Staffordshire

Statement from Renault:

'Renault is a responsible manufacturer and takes the safety of its customers extremely seriously.

Renault has investigated the cause of these incidents and worked with all the relevant authorities. No design or construction defect has been found. The bonnet catch mechanism of the Clio II is safe, reliable and fit for purpose, providing the vehicle is maintained correctly and the bonnet is closed as prescribed.

We have also produced an instructional video explaining maintenance for Clio II and Campus which can be found on our website.

As part of our work with the Vehicle Operator Services Agency (VOSA), and with a view to ensuring that communication on this issue is as broad as possible, Renault has undertaken to issue a second mailing by recorded delivery stating it is very important that owners make an appointment to visit their Renault dealership for the bonnet catch mechanism to be checked and, if necessary, replaced free of charge.'

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