Longton estate agency ranked among the best in country.
AN ESTATE agency has proven itself to be among the best in the country by taking seven awards for its performance last year in almost all aspects of its business.
Your Move's Longton office took the plaudits at the recent annual meeting for the West Midlands division which has 23 outlets and means that the team will be treated to a meal and senior manager Michael Sellers will take his place among the top 50 among Your Move's 330 branch managers across the country at a gala dinner in Newcastle upon Tyne.
Michael says: "We got awards for our business performance and our marketing which shows we are working well across our range of activities.
"For example, Mandy de Leuw, our valuer, is among the best at selling our enhanced marketing packages and also for the number of completions, of houses sold, and so that demonstrates the value of the package and her skill in securing a result for the vendor.
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"Hannah Pointon is best in the division for the number of house completions and the second best in the West Midlands division for providing mortgage sign ups for me because I am also the senior financial consultant.
"This has helped is pick up the award for the Best Financial Services result against target across the whole division.
"In addition Longton was the second most profitable branch.''
Michael adds: "I think it is a tremendous accolade and a credit to the staff here. We work very hard and very well but we do deliver the results for our customers. These awards across a range of activities prove that.''
In addition the Longton office has also picked up yet another award, for the best divisional sales result in January, continuing its success of last year.
The news comes just weeks after Michael picked up another award for the best launch of Your Move's new Four Promise policy that aims to provide the best customer service on the market. This guarantees that phone lines will be answered 12 hours a day, that new instructions for landlord's properties will be listed on Your Move's website, the UK's busiest, within 24 hours, that all vendors will receive a weekly email update on how many viewings their property is getting and that landlords can now have a 100 per cent rent guarantee indemnity policy.
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