Investigation at the University Hospital of North Staffordshire after death of 80-year-old Peggy Bloor
GREAT-GRANDMOTHER Peggy Bloor had to be rushed back to hospital in a desperately-ill condition less than six hours after doctors sent her home.
The 80-year-old, who initially needed treatment for just a cut arm and head, died at the University Hospital of North Staffordshire a week later.
Now her loved-ones have forced an investigation after claiming she was the victim of a string of failings in her basic care. They say she:
fell twice on a ward;
was denied an X-ray for a lower back injury after the tumble;
blocked a bed for a week because of delays in arranging her discharge;
was kept on an emergency department trolley for more than 12 hours.
The tragedy comes 19 years after her husband Sam died at home four days after being discharged from the same hospital.
Son Keith Bloor, aged 55, of Southern Way, Smallthorne, said: "I feel like the NHS has now taken both our parents.
"We took legal action after dad died and they promised lessons had been learned. But clearly that wasn't the case so we'll fight for this never to happen to anyone else."
Mrs Bloor, a former pottery worker, was still so poorly with a bad chest and water retention fluid was dripping from her swollen legs and feet when she was discharged from ward 123 on May 16. And three hours later a district nurse visited her home to find her temperature was a 101 degrees Fahrenheit.
Her GP called round to examine her and ordered an ambulance to take her back to hospital.
The mother-of-three later died on May 23 of the bacterial infection, sepsis, caused by a chest infection, lung illness and heart disease.
Her nightmare had begun when she fell at her home in Bradeley Village on May 1.
Daughter Sue Weston, aged 51, from Norton Green, said: "When she was discharged she was in a dreadful state.
"Another patient on a drip was standing nearby waiting to use the bed when she left.
"All we can think is she caught something in the hospital and I couldn't believe we were having to take her home.
"The hospital needs to learn that even if you are old you still deserve a decent level of care."
Fiona Howell, matron for elderly care, said: "We would like to offer our condolences to Mrs Bloor's family.
"Throughout her 16-day stay our staff worked hard to improve her condition, and, following a review by her consultant geriatrician and a comprehensive set of observations in the last hour of her stay, she was discharged home.
"Significant support had been arranged for Mrs Bloor's discharge.
"However, Mrs Bloor was readmitted shortly afterwards. At this time there was no evidence of infection and all observations were within normal parameters. Mrs Bloor subsequently began to develop signs of an infection during this second stay and despite attempts to treat this she passed away a week later."