'Hanley B&M bobble turned my daughter's hair blue'
THREE-YEAR-OLD Scarlett Belfield has been left with blue streaks in her hair – after a bobble discoloured her blonde locks.
Blue dye from the bobble ran into part of Scarlett's hair as she played near her Smallthorne home over the weekend.
The bobble was included in a £1.29 pack of hair accessories bought from Hanley's B&M store by her mum before Christmas.
Now Scarlett's mother Charlotte Hollinshead is demanding compensation from the store.
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The 22-year-old housewife says she has washed her daughter's hair 15 times since the incident – without removing the blue streaks.
Charlotte said: "I bought the pack because the hair ties and clips were pretty and I thought they were good value for money but I can't believe what it has done to her hair."
"The bobble has stained Scarlett's hair blue and nothing will make it come out.
"I have tried everything and even contacted a hairdressers' for advice. They told me it may need professional colouring to get it out.
"It is absolutely ridiculous that a child of that age should get their hair coloured because of a hair tie."
Charlotte claims that when she complained staff told her the blue bobble is not suitable for girls with blonde hair.
Charlotte, of Croft Court, added: "I couldn't believe my ears when they told me the bobbles weren't made for blonde children – how would I have known that?
"When I saw Scarlett I could see part of her hair had been covered in blue dye and I just thought 'Oh my God'.
"I took her straight upstairs to get it washed but it hardly made a difference.
"I am very angry because we have had to send her to the nursery she attends at Smallthorne Primary School looking like that and with it being bright blue it is very noticeable."
Scarlett's dad Nathan Belfield, aged 22, who is an unemployed bricklayer, said: "We had just been out in the street enjoying the snow when it happened.
"The dye was very dark blue at first and we are trying to get her hair back to normal.
"We are angry with what the shop said and we don't want to have to dye a three-year-old's hair, it's just not right.
"I have had teachers at school asking me why her hair is a different colour and I've had to explain we haven't done it.
"It is embarrassing to explain and we would like an apology from the shop and more than a refund."
Staff at Hanley's Old Hall Street store have refused to comment on Charlotte's complaint.
The firm's head office declined to comment.