Ex-Army officer 'left paralysed by A&E error'

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Saturday, October 27, 2012
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The Sentinel

A PATIENT who has been left paralysed after a stroke missed out on vital treatment when he was kept waiting more than five hours in an A&E department.

Now the University Hospital of North Staffordshire has apologised to Mike Dickson and is investigating his case.

  1. Mike Dickson

    'Not the same person': Mike Dickson

The hospital is one of a handful of centres to offer stroke patients thrombolysis injections to dissolve blood clots.

But the treatment only works if the strokes have occurred less than four hours earlier.

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Mr Dickson, a former Army officer, was found collapsed at home by his wife Michelle.

His face had 'dropped' on one side and his speech was slurred so she dialled 999.

Hospital procedure states stroke patients taken to A&E should immediately be seen by a consultant, but Mr Dickson, aged 51, said it is not clear if anyone radioed ahead to the hospital.

Mr Dickson feels if he had received the clot-busting treatment, he might not have suffered the long-term after-effects of his stroke, including paralysis down his right side, a change to his personality and sleep apnoea.

Mr Dickson, of Rotterdam Road, Newcastle, said: "The Government spent so much money and effort on a campaign to get stroke victims seen straight away.

"But I had to hang around in an A&E queue for hours.

"Why wasn't I treated the same way as everyone else taken into A&E with stroke symptoms?"

Mr Dickson was given a CT scan to confirm the stroke diagnosis at 6.30am after arriving at the hospital at 1am.

He was admitted to the stroke unit at 9am that day, April 11.

Notes from a meeting Mr Dickson had with Dr Ann-Marie Morris, emergency medicine consultant, state he was identified as a possible stroke patient at triage but that 'a locum doctor let the department down'.

Now, the chief executive of the hospital, Julia Bridgewater, has met Mr Dickson to discuss his complaint.

Mrs Dickson, aged 37, said: "Mike's not the same person he was before the stroke. He is less assertive and his tastes in almost everything have changed."

Mr Dickson added: "On the whole, the stroke team at the hospital are brilliant. But I want to make sure no-one else ever has to go through what I went through. It was completely unacceptable."

North Staffordshire has one of the best stroke survival rates in the country.

The hospital trust recorded 171 deaths from strokes against an expected 225 this year.

Ms Bridgewater, said: "We recognise the time taken to address this complaint was unacceptable and we apologise.

"As Mr Dickson's complaint involves a number of NHS organisations, University Hospital has agreed to liaise with those trusts on Mr Dickson's behalf to provide him with the information he has requested."

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  • Profile image for audiegregory

    by audiegregory

    Sunday, October 28 2012, 2:02PM

    “My mum had her first stroke in 2008 she was not given any treatment, whilst in A & E she was diagnosed with a water infection and sent home with anti-biotics thus delaying the necessary injections she should have received, shortly after a meeting with the hospital 2009 she then had a major stroke and died some weeks later, I believe her lack of immediate treatment caused her to deteriorate.”

  • Profile image for Still_Alive

    by Still_Alive

    Saturday, October 27 2012, 11:33PM

    “I too had a bleed to the brain which was diagnosed as a TIA (mini stoke). I had to go home because of caring for mum and I asked for a scan while I was there at the hospital. I was told there were others more important, waiting. This was Saturday night early Sunday morning. I went home and saw my own doctor the following Monday who got me a scan the following Wednesday. A small bleed to the brain was discovered but luckily the bleed had stopped very quickly.

    call me lucky.”

  • Profile image for cooljay

    by cooljay

    Saturday, October 27 2012, 2:28PM

    “Very sorry to read this Mr Dickinson.
    I am pleased that the hospital has said the locum doctor let the dept down.
    A few questions is that doctor still employed? if so why?
    What management action has changed to ensure stroke patients are seen fast?
    I hope you get the compensation you deserve and will need.
    A fast and speedy recovery to you.”

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