Driving test is scrapped after car tax blunder
TEENAGER Tiffany Key was banned from taking her driving test – because her instructor's car did not have an up-to-date tax disc.
The 17-year-old had paid for months of lessons with RED Driving School and was all set for her big day.
But when Tiffany arrived at Cobridge test centre she was turned away after an examiner spotted the tax disc problem.
Student Tiffany, of Chepstow Place, Longton, was not offered a refund and had to book a new test costing £67.
Now RED Driving School has apologised after being contacted by The Sentinel.
The business, which runs classes across the country and has an office in Stoke-on-Trent, has also pledged to pay for a new test as well as three hours of free lessons for Tiffany on the day of her next test.
Tiffany, a performing arts student at Stoke-on-Trent College, said: "I was so nervous ahead of my test that I didn't sleep the night before.
"I had my driving lesson first and when I got to the centre the examiner went through all the safety questions.
"It was then when I got in the car that he said 'I'm sorry but you're not going to be able to take your test today because the tax is out of date'.
"I didn't really know what to do. I just tried to laugh. I couldn't believe it."
Tiffany had wanted to pass her test so she could share some of the driving duties to help care for her nine-year-old disabled brother Cameron.
Mum Jayne said: "The company has been on the phone and apologised, but that's not good enough."
Dad Phill said: "I remember my driving test and remember being really worked up and nervous.
"I was in hospital with Cameron when I had a call explaining what had happened, I couldn't believe it."
The driving school said the mix-up occurred after a new tax disc was not taken to the test centre in time.
A RED Driving School spokesman said: "At the time of the test, we issued a tax disc which unfortunately was not collected by the driving instructor in advance of Tiffany Key's test.
"The car had, however, been taxed prior to the test and a seven-day grace period is standard to allow for the new tax disc to be posted.
"It is down to the examiner's discretion whether a vehicle is suitable to be driven.
"As a way of resolving this incident and apologising to Miss Key for any inconvenience, we are happy to pay for a new test to take place, as well as offering three hours of free tuition to Miss Key on the day of the test."