Customer care brought great comfort

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Saturday, August 15, 2009
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This is Staffordshire

GRATEFUL: I would like to draw your attention to a businessman who deserves a mention. I am speaking of Keith Simpson, the founder of Castle Comfort Centre.

I felt it was important to let you know the kindness of this young man. I bought a chair from him over a year ago and low and behold this chair, an expensive automatic, broke down.

I was sure it would cost a pretty penny to get another. However, on Sunday, Keith turned up with a brand new chair and took the broken one away. This man deserves to see his business flourish and it is good to know he is local.

LILLIAN McCORMACK

Trent Vale

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